The Breezy Inbox works like your email inbox. It's where you can find conversation history and send new messages to candidates, plus take several common actions without switching views—like scheduling an interview or sending a questionnaire.

If you’re a Hiring Manager (or have permissions to view candidate messages), you can access candidate conversations in two places:

On the left of the inbox, you can choose between your conversations with candidates or the entire team’s. Or, jump straight to:

My Inbox

You’ll see conversations with candidates you have messaged, including stage action emails sent when you moved a candidate, and conversations where you sent the most recent message.

Conversations waiting on your team (where the candidate or an outside participant sent the last message) appear first on the list, newest to oldest. Conversations where your team replied last come next, newest to oldest.

Candidate Replies

You’ll see every conversation across your positions where the candidate or an outside participant sent the last message. These conversations are waiting on your team for a response. Messages are sorted newest to oldest, by the time of the candidate's reply.

When anyone on your team replies, or an automated message is sent, the conversation moves from Candidate Replies to Team Replies.

Important

These are conversations marked as important. You can flag or unflag any conversation by clicking the flag icon in the message list or conversation thread. Marking a conversation important only applies to your inbox, not any other team members’.

All Conversations

This shows every conversation across your positions, regardless of who sent the last message.

Like My Inbox, conversations waiting on your team come first, followed by conversations your team replied to, all sorted newest to oldest.

Team Replies

You’ll see every conversation across your positions where the last message came from someone on your team or from an automated message, such as a stage action email. Messages are sorted newest to oldest, by the time of your team's last message.

When the candidate replies, the conversation moves from Team Replies to Candidate Replies.

Snoozed

These conversations are hidden from every other view. You can snooze or unsnooze a conversation by clicking the snooze icon (three Zs) in the message list or conversation thread. When the candidate or an outside participant replies to a snoozed conversation, the conversation wakes up and returns to your other views. Snoozing a conversation only applies to your inbox, not any other team members’.

Scheduled

Scheduled conversations have a message set to send later, including:

While a message waits to send, the conversation keeps showing its most recent sent message. Once the scheduled message is sent, the conversation leaves Scheduled and appears in other views.

A few things that don't count as scheduled:

Click a message thread in the list to view communications between the hiring team and the candidate—not just your individual correspondence with the candidate. You can also send a new email or SMS right from here.

The candidate’s details are shown on the right-hand side of the window. You can add and edit their info and access key functions, including:

You can also open their full profile with the View Candidate link (arrow) at the top of the candidate’s profile info.